cart

Terms and Conditions

Before Buying
Before purchasing, please note that the images shown are intended to give an overall idea of what a lantern looks like. As each lantern is individually hand-crafted and incorporates real pressed flowers, no two will have exactly the same appearance.

Postage & Packing
All lanterns will be posted by First Class Recorded Delivery or by Courier. The following rates are for the UK only, For Europe, USA & Canada please email me for postage charges.
Under £30 = £6 postage
From £30 to £59.99 = £9 postage
From £60 to £89.99 = £11 postage
From £90 to £119.99 = £14 postage
and orders over £120 are £15 postage
No charge is made for packing, as I collect and recycle bubble-wrap, tissue and cardboard from a variety of retail sources.

Payment
Payments will be accepted on-line or by post. Payment on-line is via PayPal with your Credit or Debit Card. Payment by post can be made by cheque or Postal Order, payable to Eileen Butler. Email me for address to send to. If paying by cheque, lanterns will be dispatched once the cheque has cleared.

Delivery
Items will be despatched within 14 days of ordering. If you need a lantern for a specific date, please Email me when ordering. Lanterns made to commission may take longer; I will tell you the timescale, along with the price, at initial enquiry. I have an extensive collection of pressed flowers to choose from.

Returns
All efforts are made to ensure your lantern is "Perfect when Packed", and adequately wrapped to avoid breakage or damage in the post. However, should a lantern arrive broken or damaged, please Email me straight away, and return it within 4 days in the original packing for a full refund.